Terms of service
Terms and Conditions of Use
Last Updated: 01.07.2025
Welcome to Moos Studio, operated by MOOS SWISS BRAND SRL, a company registered in Romania. These Terms and Conditions (“Terms”) govern your access to and use of our website moosstudio.com (“Site”) and any related services.
By using our Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site.
1. Company Information
• Business Name: MOOS SWISS BRAND SRL
• Company Registration: Registered in Romania
Trademark Registration:
• Registered with OSIM (State Office for Inventions and Trademarks – Romania)
• Registered with EUIPO (European Union Intellectual Property Office)
• Official Website: https://moosstudio.com
• Contact Email: contact@moosstudio.com
• Address: Dacia 42, AP.1, groundfloor, Bucharest
Moos Studio® is a registered trademark and the exclusive property of MOOS SWISS BRAND SRL.
2. Use of the Website
You agree to use our Site only for lawful purposes and in a manner that does not infringe the rights of, restrict or inhibit anyone else’s use of the Site. Prohibited behavior includes transmitting obscene or offensive content, hacking, or causing technical harm.
3. Intellectual Property
All content on this website, including images, text, logos, designs, and trademarks, are the property of MOOS SWISS BRAND SRL, unless otherwise stated, and are protected under EU and international copyright and trademark laws.
Use of the Site does not grant you any license or right to use any trademarks or copyrighted material without express written permission.
4. Product Information and Orders
We make every effort to display products accurately, including descriptions and pricing. However, minor variations may occur.
By placing an order, you agree:
• You are legally capable of entering into binding contracts.
• All details provided are true and accurate.
• You have the legal right to use the payment method provided.
5. Prices and Payments
All prices on our website are displayed based on the customer’s location and are charged in the local currency:
• 🇷🇴 RON (Romanian Leu) for customers in Romania
• 🇺🇸 USD (US Dollar) for customers in the United States
• 🌍 EUR (Euro) for customers in all other countries
Prices are final and include shipping costs, as well as any applicable customs duties or import taxes. What you see is what you pay—no hidden fees at checkout.
Payments are processed securely via Shopify
6. Shipping and Delivery
We offer international delivery to most countries in Europe and beyond. Shipping costs and delivery timelines are clearly stated at checkout.
MOOS SWISS BRAND SRL is not responsible for customs delays, duties, or taxes applicable in your country.
7. Returns and Exchanges
You have the right to withdraw from the purchase within 14 days from the date of delivery, in accordance with the EU Consumer Rights Directive.
Return conditions:
• Items must be unworn, unused, and returned in their original packaging.
• Custom or made-to-order pieces may not be eligible for return unless faulty.
For more information, see our Returns & Exchanges Policy.
8. Privacy and Data Protection
We comply with the General Data Protection Regulation (GDPR). By using our Site, you consent to the collection and use of your personal data in accordance with our [Privacy Policy].
You have the right to access, correct, or request deletion of your data at any time.
9. Limitation of Liability
To the fullest extent permitted by law, MOOS SWISS BRAND SRL shall not be liable for:
• Any indirect, incidental, or consequential damages;
• Loss of data, revenue, or profits resulting from the use or inability to use the Site.
10. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Romania and the European Union. Any disputes will be subject to the exclusive jurisdiction of the Romanian courts.
11. Amendments
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Site constitutes acceptance of any revised terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
📧 Email: contact@moosstudio.com
📍 Address: Dacia 42, AP. 1, ground floor, Bucharest